42 Giffard Road, East Cantonments, Accra – Ghana. Digital Address GL-055-6818
+233302773273, +233302785538.

Paperless Branch Banking

Inlaks Paperless Banking Solution

Paperless Branch Banking is a modern and innovative approach to banking operations that aims to streamline and digitize various processes within a bank’s physical branches.

This concept seeks to eliminate or significantly reduce the reliance on paper-based documents, transactions, and communication, transitioning instead to digital and electronic methods. Here’s a detailed description of Paperless Branch Banking:





DIGITAL DOCUMENT MANAGEMENT: In a paperless branch banking environment, all customer-related documents, account records, transaction histories, and other paperwork are digitized and stored electronically. This allows bank staff to access and manage these documents efficiently through secure digital platforms.


ELECTRONIC TRANSACTIONS: Paperless branches facilitate electronic transactions such as fund transfers, account openings, loan applications, and bill payments. These transactions are conducted through digital interfaces, reducing the need for physical forms and manual data entry.



CUSTOMER ONBOARDING: New customers can open accounts and complete necessary documentation electronically. Identification documents and signatures can be captured digitally, making the onboarding process quicker and more convenient.


VIRTUAL CONSULTATIONS: Customers can interact with bank personnel through virtual channels, such as video calls or chat applications. This enables customers to discuss financial matters, seek advice, and receive assistance without visiting a physical branch.




DIGITAL SIGNATURES: Instead of physically signing documents, customers and staff can use digital signatures, which are legally recognized and secure. This expedites approval processes and reduces the need for paper-based contracts.