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Inlaks, First Bank strengthen ties as bank visits Technical Resource Centre

Inlaks, hosted executives and some senior managers from First Bank of Nigeria PLC.

Its Executive Director, Infrastructure Business, Tope Dare, who spoke during the visit of the bank to the Inlaks Technical Resource Centre in Ikeja, Lagos, reiterated Inlaks’s commitment towards ultimately satisfying the bank by co-innovating value-adding financial services solutions with First Bank of Nigeria.

The courtesy visit is aimed at strengthening ties between Inlaks and First Bank which is one of Africa’s most formidable banking institutions ended in further agreements to co-create and launch world-class value-adding technology-driven solutions that will further enhance the services received by First Bank Customers across the continent.

Inlaks has heavily invested in building capacity to support FBN and other banks in Nigeria, Ghana, and some other select African countries with over 250 fintech, embedded systems, and renewable energy engineers servicing the bank across the continent. As of year-end, 2020 Inlaks had an ATM market share of 38% with over 8,200 Hyosung installed in both commercial and Micro Finance Banks (MFBs), FBN has 1500 Hyosung ATMs across Nigeria in over 650 business offices.

Inlaks Technical Resource Centre houses the Research and Development arm of the business and doubles as the hub for service delivery which includes a state-of-the-art call center, an ISO standard repair workshop, and a warehouse. This allows Inlaks to provide lighting fast services to all its partner financial institutions. The Technical resource center is the hub for is replicated at Abuja, Enugu, Ibadan, and Kano with more to be launched in 2021.

Top representatives from the First bank include Callistus Obetta, Group Executive, Technology & Services; Ayodeji Aina, Head Enterprise Innovation Unit; Abimbola Ibikunle Aina, Head, Branch Experience Management; Lande Atere, Group Head Branch Operations & Services, and Adewale Salami, Chief Technology Officer.

Speaking during the visit, the Group Executive, Technology & Services, Callistus Obetta, thanked the Inlaks team for being a trusted advisor, noting that First Bank is proud to be associated with the Inlaks brand in its drive to providing excellent customer services through its broad infrastructure solutions estate, a testament of Inlaks innovative product offerings.

Inlaks currently holds 40.9% of the industry market share for Datacenter build and maintenance, 100% for Fast Track ATMs, 65% for solar-powered mobile branch, and 100% for self-service kiosk banking services in Sub-Saharan Africa.

Its Executive Director, Infrastructure Business, Tope Dare, who spoke during the visit of the bank to the Inlaks Technical Resource Centre in Ikeja, Lagos, reiterated Inlaks’s commitment towards ultimately satisfying the bank by co-innovating value-adding financial services solutions with First Bank of Nigeria.

The courtesy visit is aimed at strengthening ties between Inlaks and First Bank which is one of Africa’s most formidable banking institutions ended in further agreements to co-create and launch world-class value-adding technology-driven solutions that will further enhance the services received by First Bank Customers across the continent.

Inlaks has heavily invested in building capacity to support FBN and other banks in Nigeria, Ghana, and some other select African countries with over 250 fintech, embedded systems, and renewable energy engineers servicing the bank across the continent. As of year-end, 2020 Inlaks had an ATM market share of 38% with over 8,200 Hyosung installed in both commercial and Micro Finance Banks (MFBs), FBN has 1500 Hyosung ATMs across Nigeria in over 650 business offices.

Inlaks Technical Resource Centre houses the Research and Development arm of the business and doubles as the hub for service delivery which includes a state-of-the-art call center, an ISO standard repair workshop, and a warehouse. This allows Inlaks to provide lighting fast services to all its partner financial institutions. The Technical resource center is the hub for is replicated at Abuja, Enugu, Ibadan, and Kano with more to be launched in 2021.

Top representatives from the First bank include Callistus Obetta, Group Executive, Technology & Services; Ayodeji Aina, Head Enterprise Innovation Unit; Abimbola Ibikunle Aina, Head, Branch Experience Management; Lande Atere, Group Head Branch Operations & Services, and Adewale Salami, Chief Technology Officer.

Speaking during the visit, the Group Executive, Technology & Services, Callistus Obetta, thanked the Inlaks team for being a trusted advisor, noting that First Bank is proud to be associated with the Inlaks brand in its drive to providing excellent customer services through its broad infrastructure solutions estate, a testament of Inlaks innovative product offerings.

Inlaks currently holds 40.9% of the industry market share for Datacenter build and maintenance, 100% for Fast Track ATMs, 65% for solar-powered mobile branch, and 100% for self-service kiosk banking services in Sub-Saharan Africa.

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